I Historical Overview. The introduction of telecommunication in Ethiopia dates back to Ethiopian Telecommunications Corporation is the oldest public. In the Government’s view, the following are the major determinants of corruption: a poorly functioning legal and judicial system inconsistent with. Ethio Telecom Corporation provides integrated telecommunication services. It offers fixed line, mobile, Internet, data, voice, and value added services.

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This system greatly improve Ethio Telecom telefom in the areas of customer relation, billing capability and speed up response time thereby aiding its marketing strategy and the long term development of the company. In mid the country counted four medium-wave AM radio stations, two in Addis Ababa and one each in Asmera and Harer.

Inthe Berlin Etthio was held to enable European nations to chop up Africa and colonize it without the need for imperialistic wars among themselves.

Ethiopia: Telecommunication | Ethiopian History

An entirely new Internet business culture is emerging with profound implications for the conduct of business. This three departments work are integrated through Z-smart application while the sales division use the commercial part z-smartthe network division will use the operational part of the application called SMS. Government service delivery remains abysmally poor.

The integrated divisions are Sales and marketing, Finance, Human Resource, Network and procurement and hustory units of the company. Notify me of new comments via email.

ETC charges for fixed line and mobile phone usage in addition to the 15 percent value-added tax.

Ethio telecom

Some prequalifications and tenders allow too much room for subjective assessment, potentially causing some suppliers to be inappropriately eliminated from the tender list. For example if sales person want to sale broadband service to Shakiso gold mining company simple this sales person select the nearest ethiotelecom shop and create survey order for the customer and send to that shop, then those network people get the order through their SMS system and make survey of the site and respond to sales person by filling necessary information used for payment purpose like length in meter.


CRBT web portal used to manage caller ring back tone of customers. The system handles all accounts payable, daily cash receipt and payment, accounts receivable, and asset management. Companies based in Addis Ababa Service companies of Ethiopia Telecommunications companies of Africa Government-owned companies of Ethiopia establishments in Ethiopia. This system undertakes many tasks which enhance the performance of the division and more over the efficient utilization of network infrastructure.

It once led the regional field in the laying of fiber-optic cable, yet suffers og severe bandwidth and reliability problems. Ethiopian Telecommunications Corporation is the oldest public telecommunications operator in Africa.

Part of the Ethio Telecom enterprise system used for this division is national network operating center system NNOC which is shownas picture below. The system handlesemployee profile, placement, benefit package, promotion, leave, attendance, etc.

The ETC finances the expansion of its telecommunication services through vendor financing schemes. ot

ethiopia telecommunications history – Ethiopian Review

Much of the organization work is affected due to bureaucratic and unnecessary long chain process of this division previously. Managers emerge with more precise and timely information for coordinating the daily operations of the business and a firm wide view of business processes and information flows.

With regard to finance system, finance clerks do not do any paper work since both facility material requisition system and Sales and marketing systems are integrated with finance and accounting system. The network capacity of fixed telephone will be raised from 1, million to 4.

The regime dealt with the sole source vendor as though they were betting their own money at a crap table in a Las Vegas casino. The introduction and installation of broadband Internet, broadband VSAT and broadband multimedia infrastructure are among the major achievements of the past 12 years. The picture below depicts the home page of the Ethio Telecom ERP system from which all users of each functional unitcan start their operation.


For example, the order fulfillment process at many companies requires cooperation among the sales function receiving the order, entering the orderthe accounting function credit checking and billing for the orderand the manufacturing function assembling and shipping the order. Manufacturing is better informed about producing only what customers have ordered, procuring exactly the right amount of components or raw materials to fill actual orders, staging production, and minimizing the time that components or finished products are in inventory.

This page was last edited on 2 Decemberat Human Rights Watch report, released 10 March Many business processes are cross-functional, transcending the boundaries between sales, marketing, manufacturing, and research and development.

The Ethiopian Telecommunications Service as well historu the Ethiopian Telecommunications Authority ETA was in charge of both the operation and regulation of telecommunications service in Ethiopia.

Without such sophisticated and integrated software, managing optical fiber is very difficult. Tdlecom to the WB report: Attacks on the press journalism on the world’s front lines ed. An enterprise-enabled organization does business the same way worldwide. Here I comment on corruption in the telecommunications sector.

Delivering printed bill to each and every site by sending car and their staff but now every Ethio Telecom shop is online and accessible easily with limited period of time. Enterprise systems provide the integration to make this possible. Then the interurban network was continued to expand historg in all other directions from the capital. Longdistance and international communications to two neighboring countries went via two radio-relay links: However the first Ethiopian pioneer of telephony was his cousin Ras Mekonnen who came back with telephone og in after his visit of Italy and established a company.

Voucher card sales mobile scratch able card had significantly increased from null to retails or distributers across the country.