Relationship between cmdb and asset management

What is the difference between an Asset and a Configuration Item (CI)? | RightStar

relationship between cmdb and asset management

Is there any relation between Products and CI Types (on CMDB)? Will that mean that basic asset management of Android, iOS and RIM devices will be. In Asset Management soluiton the CMDB solution does the following: CMDB and the relationships between them in a central database. It lets. In this post, we zoom in on the CMDB's role in IT Asset Management. of relationships between IT assets and their individual configurations.

Asset and CI management Asset and configuration item CI management refers to creating assets, setting appropriate states and substates, synchronizing assets and CIs, managing consumables, and retiring assets.

relationship between cmdb and asset management

Relationship between asset and CI It is important to manage the relationship between assets and associated CIs. Assets are tracked with the Asset Management application, which focuses on the financial aspects of owning property.

relationship between cmdb and asset management

Configuration items are stored in the CMDB, which is used to track items and make them available to users. When an asset has a corresponding configuration item, the asset record and the configuration item record are kept synchronized with two business rules.

relationship between cmdb and asset management

Assets and CIs can be synchronized only if they are logically mapped. Asset-CI mapping and synchronization The State field of asset record and Status field of CI record are synchronized so that changes made on one form trigger the same update on the corresponding form, ensuring consistent reporting. This information is used to make the decisions needed to support efficient and effective Service Management processes for optimizing service delivery and support.

The Role of CMDB in Effective IT Asset Management |

This means not only relying on asset data that is resident in the CMDB but combining that with data that is specific to Service Management incidents, problemschanges as well data that is discoverable through the use of automated discovery tools. So where do you begin?

Typically, you already have some level of discovery tools in place to identify some initial data on your assets. For many organizations, populating this asset data into the CMDB allows them to focus on identifying and managing the assets at a basic level that can be of immediate benefit to the Service Desk.

Why it’s Wrong to Compare CMDB and Asset Management

Most ITSM tools today support this capability as well as allow you to store contractual, warranty, supplier, license, and ownership details. This will allow both business and IT teams to better understand, manage, and control the finances surrounding these assets, and will often provide help to a much faster ROI for these tools.

relationship between cmdb and asset management

The asset data collected can then be used as a starting point for full-Service Asset Configuration Management. CMDB or configuration management database as the name suggests, is a database that helps you manage CIs. It stores configuration records for the CIs, which essentially include attributes like type, owner, version, etc.

ServiceNow Express Asset and Configuration Management - Configuration Items and their Relationships

Asset management is much more vast. It involves tracking attributes like value, warranty, contracts, etc.


The value of an asset might depreciate over time and eventually get to zero. For instance, the building where your office is located is an asset until its lease is up.

relationship between cmdb and asset management

All Assets are controlled by Asset Management So, whether you need configuration management or asset management depends on what you want to track. The Fundamental Difference As per ITIL, a CI is a component or service item that needs to be managed in order to deliver services, and an asset is a resource or capability that contributes to the delivery of the services.